Internal Alshaya Careers

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Enterprise Solutions Manager - IT - Kuwait

Apply now Job no: MRF4593
Location: Kuwait
Kuwait Head Office

IT

Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions.  The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards. 

The Role

You must be able to design, build and deliver scalable packaged software or custom-developed solutions, expertise in communication, quality assurance, collaboration, stakeholder, team and time management

The below Key Performance Areas include but are not limited to:

  • Work closely with customers (business users, stakeholders) to extract requirement details; apply subject matter knowledge and domain experience to lead a team of analysts to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end enterprise solutions; resolve bugs, defects and issues
  • Lead and support implementation of process and systems to enable best practices across various Alshaya divisions; work closely with Enterprise Architect (EA) team to confirm approaches for data integration, data management, and data governance within Alshaya and External (suppliers, 3PLs, etc.) systems
  • Practice and promote Agile manifesto; function as a product owner, scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; continuously develop capabilities within domain
  • Assist ITBPs and ITSMs in effort, cost or value estimates for business cases or change requests; participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives
  • Partner externally (customer) with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations

Partner externally (vendor) with stakeholders as guided by senior manager

About Us:

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Advertised: Arab Standard Time
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