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At Alshaya, we make thousands of job offers every year, and we look forward to welcoming successful candidates to our growing business.

Here are some important facts you need to know about our processes, so you can be sure that your job offer is genuine.

  • We never ask candidates to pay fees or send us money.
  • We never ask candidates to give personal information such as date of birth, address, passport details, bank details, etc.
  • You always deal directly with us and all communication will come from an official ‘’ email address, or through an affiliated Alshaya agency. To check if you’re dealing with an affiliate, you can email us at

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If your job offer seems too good to be true, it probably is. There are three key things to remember if you suspect an offer is not genuine:

  • Do not contact the original sender
  • Do not provide any personal information
  • Do not make any payment

If you have concerns and wish to confirm a job offer is genuine, email us at Please include a photo or screenshot of the message you have received (please do not forward the original).

Note: Please do not send your CV to the email address listed above as it will not be considered as an application for work.

Click here to know more about our Job Offer process.

Specialist - Assessments - HR - Kuwait

Apply now Job no: MRF11534
Location: Kuwait
Kuwait Head Office

Human Resources

From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business.  HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 120 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That’s what we do.

Job Purpose:

Developing the assessment frameworks for the organization to ensure we have an effective talent bench strength to meet the current and future needs of the organization.​

Planning and executing the assessment of managers and leaders, through the provision of identifying potential and talent assessment and development centres and through other objective assessment methodologies.

Administration of psychometrics and behavioural assessments to inform career planning, succession management, and leadership development. Implementation of competency frameworks in partnership with the Specialist Frameworks.

Accountabilities (but not limited to):

  • Maintains the frameworks and profiles that define the success criteria for roles and leadership layers related to performance and potential.
  • Map and develop the framework of assessment for roles and experiences that can mobilize talent as consulted.
  • Executes assessments that enable career pathways supporting the acceleration of talent.​
  • Tracks and records assessments of talent for most critical roles across divisions and functions.
  • Contributes to the best methods to develop capabilities.
  • Contributes to the design for assessments and administers assessments on related platforms (e.g., 360s and Hogan Personality Assessment) for leaders.
  • Seeks coaching, mentoring, training, and performance management to ensure effectiveness and productivity.


  • Bachelors degree.
  • Arabic is desirable. English is essential. 
  • Use of Technology: Competent user of office software, understanding of assessment platforms.
  • Experienced in HR analytics, planning and organising.
  • Minimum on the job experience: 5 years with HR, minimum of 2 years in assessment practices.

Competencies – Functional (job specific):

  • Adaptability: Can respond flexibility to customer requests enabling the organisation to get the most from the solutions available.
  • Customer Orientation: Understands customer needs and can coach them to provide expert advice.
  • Analytical skills: Interrogate data, draw meaningful insights and be able to present clear and impactful analysis.
  • Communication skills: Work effectively with multiple stakeholders across the Organisation at all levels.
  • Improve and innovate: Highly proactive, ability to troubleshoot issues and identify process improvements.

Work Context: 

  • Maintaining assessment portfolio: Implementation of assessment portfolio – looking at the individual, team, and organizational context.
  • Stakeholder engagement and communication: Works as a trusted partner with HRBPs and T&D COE.
  • Supporting business consultation on competency definitions: Supports assessment design and mapping.
  • Team contributor: Works with peers and partners to achieve department goals.
  • Vendor and budget coordination: Responsible for the budget tracking and vendor coordination related to assessment platform and tools. 

About Us:

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Advertised: Arab Standard Time
Application close: Arab Standard Time

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