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At Alshaya, we make thousands of job offers every year, and we look forward to welcoming successful candidates to our growing business.

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Coordinator - Central Production Facility - UAE

Apply now Job no: 3546731
Location: UAE
Dubai Industrial City


Alshaya’s Central Production Facility (CPF) in Kuwait currently employs more than 150 people and manufactures food products for brands such as Starbucks. Now is an exciting time to join CPF as they embark on plan to improve, innovate and build additional revenue streams.

Alshaya Food (Central Production Facility "CPF") is a leading manufacturer of a wide range of ambient, chilled, and frozen foods across the GCC. We have a passion for food and look for exceptional people with a wealth of experience in food manufacturing. We create great-tasting products and continuously innovate with recipes and technology used in our world-class food production facilities.

Role Profile:
To drive a quality control function on a day-to-day basis whilst achieving set food quality and Health and Safety Standards.

To support the team in ensuring products are produced in line with the set SOPs and standards in order to achieve the end product complying with Quality and Food safety standards

To encourage and develop a culture where Health and Safety are first and foremost with every task carried out, ensuring the safety of those in their control.

To ensure all products are produced in line with the set HACCP standards and CCP control points are met

The below Key Performance Areas include but are not limited to:

Daily routine online/offline Quality Control checks to ensure product quality & safety.

Verification of product and process compliance including the CCP verification and managing related check sheets.

Responsible for daily GMP monitoring throughout the plant which includes site quality inspections, personal hygiene audits, pest monitoring, PPE compliance audit, and procedure adherence by operations.

Verification of quality standards during raw material receiving as per the frequency and finished product dispatching process audits.

Inspection of product attributes/dimensions to make sure the products produced are as per quality/brand specification & regular conduct sensory evaluation / positive release.

Reporting & escalation of food safety & quality issues with regards to raw materials, work in process & finished products & raising of complaints to concern through Alshaya software systems.

Keep a record of all trackers, maintain up-to-date info in a timely manner & produce reports as and when required.

Update and maintain daily KPI records with respect to complaints received & CPMU calculation.

Date / Product label verification related to raw material, WIP products, finished products, and expiry checks. Coordinate with concerned departments and help in customer complaint investigation and internal Non- Conformance issues.

Coordinate with other depts/support services to ensure appropriate corrective actions are implemented against the internal audits, daily site quality audits & complaints & are verified on an ongoing basis.

Managing routine / Adhoc microanalysis, sample collections for lab testing based on schedule, arranging retests, and following up with lab & keep track.

Performing Verification of internal calibration for equipment like temp probes, scales, etc… by liaising with the production team as per agreed frequency.

In the absence of SQS assume full responsibility for the QC activities and perform with minimal supervision. Perform new product monitoring & review of the process during new product launches by NPD/Brands.

Creating date code labels (internal labels, outer labels & final product labels) during product launches/changes,

Overall, Perform Operational & in-house quality checks, post PPM checks, cleaning verification & product evaluation based on risk assessment without compromising the product quality & food safety.

Qualifications & Experience required:

Length of experience: 2-4 years of manufacturing

The breadth of experience: Manufacturing, QC/Process Technologist


About Us:

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Advertised: Arabian Standard Time
Application close: Arabian Standard Time

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