Customer Service Associate - Kidzania - Kuwait
Job no: MRF9595
Kuwait Head Office
KidZania, an award-winning concept, takes interactive entertainment and learning to an entirely new level by combining role playing with real life. Globally recognised for its unique blend of entertainment and education (edutainment), KidZania creates a fun children-centric city experience designed to educate and inspire children up to 14 years old - from arriving at the airport, to visiting a city center, to exploring the city streets.
KidZania replicates the real world in a safe and self-contained over 7,000 square metre children-sized city. As in the real world, children choose activities - such as being a police officer, doctor, journalist or a shopkeeper - and earn money which they can then spend or save. KidZania operates just like a real city complete with buildings, paved streets, vehicles, a functioning economy and recognisable destinations in the form of "establishments" sponsored and branded by leading multi-national and local brands. The facilities are designed to educate through experience, fostering the development of life skills, but from a children perspective - it's all about fun! Our staff are energetic, creative and committed to ensuring all visitors enjoy their time at the park. Above all, every employee is passionate about the land of cool kids: KidZania.
As an ambassador for the brand, you will work as an individual and as part of a team to provide an outstanding customer experience. You will receive full training to ensure you really are a product knowledge champion and can both assist customers and maximise sales.
Qualifications & Requirements:
You should have previous retail or customer service experience and a flexible, can-do attitude.
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
Advertised: Arab Standard Time
Application close: Arab Standard Time
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