Area Manager - Claires - Kuwait
Job no: MRF8050
Kuwait Head Office
Claire's is the leading specialty retailer of fashion accessories and jewelry for young women and girls. For the past 35 years, Claire's has continued to understand and connect with customers by providing a fun store environment. Our goal is to be the fashion authority in offering an eclectic mix of accessories and jewelry targeted to the lifestyles of kids, tweens, teens and young women around the world.
Responsible for all store and Employee development, and accountable for visual merchandising in assigned stores. Actively contributes to development of business initiatives relevant to brand projects.
Responsibilities include but not limited to:
- Lead store teams to achieve their sales targets shrinkage targets and control operational costs in order to meet the Business Plan.
- Maximise the potential of Store Management and Employees through performance management, coaching, and identifying development opportunities to ensure all stores are staffed correctly including succession planning and ongoing monitoring of manpower planning.
- Champion the brand in stores and create a two way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down. Build external networks to understand market trends and competitor activity that once fed back into central teams allows us to maintain a competitive advantage.
- Contribute to all aspects of business development including new store openings and recommendations for closure. Liaise with internal and external parties to facilitate.
- Ensure internal and external customer service is excellent through brand specific and companywide training initiatives.
- Fully utilize company reporting systems to monitor brand performance and implement corrective action when necessary.
- Ensure adherence to all company policies and procedures
- English essential , Arabic preferred
- 3 years large store or Multisite experience
- MS Office literate
Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences.
Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania.
Advertised: Arab Standard Time
Application close: Arab Standard Time
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