Department Manager - Harvey Nichols Cosmetics - Kuwait
Job no: MRF7084
The Avenues Phase 3
Harvey Nichols Kuwait introduces the most exclusive brands to Kuwait. This is the first high end contemporary and luxury department store in Kuwait catering to men's and women's fashion, jewellery, cosmetics, and more.
Harvey Nichols is a customer-centric organisation that invests in staff, offering numerous training to ensure brand-conscious customers receive international standard brand and product information to create an exceptional and personalised customer experience. Harvey Nichols Kuwait is located in the heart of the vibrant Phase 3, Grand Avenue – The Avenues.
As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service. You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputise for the Store and Assistant Store Manager during periods of absence.
Qualifications & Requirements:
You will have/be:
• At least 3 years' retail experience
• The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed
• Excellent English communication skills (Arabic is an advantage)
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.
As a leading international franchise operator, with nearly 90 of the world’s most recognised
brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality
experiences to millions of customers across the Middle East & North Africa, Russia, Turkey,
Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a
consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering
force in brand franchising, using its exceptional knowledge and experience to expand at
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body
Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently
grown and diversified and today offers customers an unparalleled choice of brands across
multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home
Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people
from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure
destinations, a growing online business and a commitment to delivering great customer
Advertised: Arab Standard Time
Application close: Arab Standard Time
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