Operations Manager - Babel - Kuwait
Job no: MRF6216
Kuwait Head Office
Babel offers a Lebanese refined dining experience with progressive cuisine. Since its opening in 2009, and with the inauguration of each new and unique Babel, its popularity developed in solid and fast steps to cover all the Lebanese territory. Famous for its authentic yet daring cuisine, Babel plans to expand into the Middle East and share surprising dining experiences with all of its people. Babel’s team members are always confident that their efforts will be valued and career path grown to fulfil their potential. With a commitment to always emphasize on excellence in service and value in menu offerings, Babel’s team members are the first ambassadors who convey the uniqueness of its concept and the keenness on delivering great quality.
Working as an Operations Manager for Alshaya gives you the opportunity to work with a dynamic, performance-focused team in a region where the retail industry is thriving. In recent years there has been a strategic plan of growth; new stores in existing markets, existing brands to new markets and new brands to existing markets. And the plan continues.
This is a hands-on role and as such, the expectation for the successful candidate is that they will be spending a vast majority of their time on the floor in the operations. In this role, you will be responsible for achieving all business plan targets, actively contributing to new store openings and identifying opportunities for employee and business development across a region – a region which may include multiple countries.
This role will be overlooking three Lebanese dining concepts to include Babel, BeBabel and Ahweit Zeituna with operations in Kuwait and Saudi Arabia. International multi-market experience is required, ideally in the GCC.
- 7+ years running high volume/high revenue restaurants is essential
- Experience working in the Middle East, either current or previous managing highly diverse teams
- Strong commercial acumen/awareness is essential
- The ability to adapt to challenging situations and deliver successful outcomes
- Culinary knowledge would be a distinct advantage
- Excellent interpersonal communication skills with the ability to build successful, lasting relationships
- Proven experience as a strong leader, preferably managing large teams remotely
As a leading international franchise operator, with nearly 90 of the world’s most recognised
brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality
experiences to millions of customers across the Middle East & North Africa, Russia, Turkey,
Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a
consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering
force in brand franchising, using its exceptional knowledge and experience to expand at
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body
Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently
grown and diversified and today offers customers an unparalleled choice of brands across
multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home
Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people
from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure
destinations, a growing online business and a commitment to delivering great customer
Advertised: Arab Standard Time
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