Officer - eCommerce - Kuwait
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Job no: MRF8623
Location: Kuwait
Kuwait Head Office
eCommerce
eCommerce is an exciting new support function within Alshaya as the business launches transactional websites for a number of the 75+ brands and 15+ countries within the Alshaya portfolio. The function is rapidly building Alshaya’s multi-channel capability to deliver customers’ choice and convenience when shopping in a number of rapidly growing online emerging markets. The function is split in to 4 key areas – Trading & Merchandising, Operations & Program Management, Design & Content and Digital Marketing.
Role Profile
This role is primarily responsible for identifying areas of opportunity to improve the relevance of search results by using Algolia tool.
Search analyst will be managing the search results and ensure the correct products are listed when user is performing search on the website.
Responsibilities:
Develop and maintain search reporting; monitor and improve search metrics
Analyze nill search results and conversion rate
Coordinate with online brand teams and development team to establish the best practices to optimize the onsite search accuracy and relevancy.
The volume of work is daily, running scenarios, testing and implementing rules
Qualifications:
Experience in Google Analytics
Skillset in Excel and PowerPoint
Preferably bilingual (English/Arabic)
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
Advertised: 17 Feb 2021 Arab Standard Time
Application close:
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