Training Officer - HR - Kuwait
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Job no: MRF8484
Location: Kuwait
Kuwait Head Office
Human Resources
From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business. HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 120 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That’s what we do.
Role Profile:
Contribute to Alshaya's people's learning experience by delivering the Learning & Development agreed on training activities. The ideal Training officer is an enthusiastic professional, who puts their heart and mind in their work, with strong communication and collaboration skills. Besides the training delivery, being able to design learning content will be essential.
The below Key Performance Areas include but are not limited to:
The Learning and Development Training officer will deliver, design and review learning content.
Designing learning content using interactive tool to create engaging experience (experience with PowToon, Adobe captivate, Storyline…)
Translating learning scenarios in storyboards to create an interactive experience
Writing, editing, and structuring course content in a way that retains people interest
Ensuring content matches established objectives
Reshaping content for changing needs
Structuring content and activities for optimizing learning
Planning and organizing your work to ensure effectiveness
Processing documentation and update timely
Delivering learning experiences (induction, essential learning, development training, Behaviorial…) to a variety of employees (support function, operations-based, managers) in face to face and virtual
Influencing and communicating to engage
Enthusiasm to support the company programmes
Ability to convince and support understanding
Facilitation skills to accompany learner in their experience
Knowledge:
Company, brand and functions: good understanding of the company people, organisation, vision/values, priority, area of focus
Learning content and programmes organisation in the company
Experience:
Content design
Operational & corporate mindset
Customer centric and people focus
Skills:
Effective speaking
Excellent written and verbal expression
Critical thinking
Building successful relationship
English fluent
Accountable and decision maker
Design: Adobe captivate, storyline etc…
Microsoft pack office (PowerPoint/Office 365/Excel/WORD/Outlook)
Relational flexibility
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
Advertised: 22 Feb 2021 Arab Standard Time
Application close:
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