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Senior Digital Analyst-Data Center

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Job Number:
IND2025-CTO01
Work type:
Permanent - Full Time
Location:
India
Categories:
Mid-Senior Level

ROLE SCOPE & DELIVERABLES:

  • As a Senior Digital Analyst, you will be responsible for delivering the implementation of digital tracking on web and app platforms.
  • You will look for customer and digital insights to support ecommerce growth.
  • You will work closely with digital and ecommerce teams to continuously monitor and grow our ecommerce estate.

 

Responsibilities:

  • Digital Tracking Implementation: Lead the implementation of digital tracking solutions on web and app platforms to ensure accurate data collection and reporting.
  • Customer & Digital Insights: Analyze digital data to uncover customer insights and trends that support ecommerce growth strategies.
  • Collaboration: Work with digital and ecommerce teams to monitor performance, identify opportunities for improvement, and implement strategies to enhance the ecommerce experience.
  • Performance Measurement: Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide actionable insights to stakeholders.
  • Data Quality: Ensure the accuracy and integrity of digital data by implementing data governance practices and conducting regular audits.
  • Innovation: Stay up-to-date with industry trends and best practices in digital analytics and ecommerce to drive continuous improvement and innovation.

 

KEY STAKEHOLDERS:

  • Adds direct value to: customers, SLT, division brand colleagues, Digital Hub.
  • Works with: Brand teams, Digital, eCommerce, Data & Analytics community of practice.

 

Role Overview:

The Senior Digital Analyst will work in Alshaya's Customer & Technology division to prioritize, build, and operate digital analytics solutions for Alshaya. This role is critical to our ambition for best-in-class frictionless omnichannel customer experience. The right candidate will have opportunities to lead high-impact work and contribute to the growth of our ecommerce estate.

 

Required Qualifications:

  • Education: Bachelor's degree in Data Science, Computer Science, Information Technology, Business Analytics, or a related field. A Master's degree is preferred.
  • Experience: Minimum of 1-2 years of experience in digital analytics, data management, or a related field. Experience in ecommerce and digital tracking implementation is a must.
  • Technical Skills: Proficiency in digital analytics tools (e.g., Google Analytics, Adobe Analytics), data visualization tools (e.g., Tableau, Power BI), and programming languages (e.g., SQL, Python).
  • Business Knowledge: Experience in ecommerce analytics use cases such as customer segmentation, purchase pattern analysis, and marketing response analysis.
  • Professional Skills: Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent communication and collaboration skills.
  • Industry Experience: Preferably experience with large-scale B2C data and digital transformation. Experience in Alshaya countries of operation is a plus.
  • Behaviors: Commitment to continuous skills improvement and self-learning, timeliness, collaborative approach, ownership of work outcomes, empathy towards customers, and alignment with Alshaya values. A start-up mindset is essential as we are developing a new capability for the enterprise.

Advertised: India Standard Time
Applications close: India Standard Time

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