Job Openings

Senior Analyst (eCommerce) - Logistics - Kuwait

Apply now Job no: MRF4102
Location: Kuwait
Kuwait Head Office


The Corporate Logistics Team plan, move and control the flow of goods from point of origin to point of consumption across all divisions, markets and brands within Alshaya. Working closely with brand teams to ensure appropriate stock and delivery to store, the team manages a range of complex and diverse activities including shipping, freight, warehouse operations, customs clearance (in-bound and out-bound), compliance and project management.

Role Profile:

Lead the analysis, insight, modelling and reporting of assigned projects and ongoing operations. Monitor ongoing performance and enable/give direction to corrective action/optimize ongoing business performance.

The below Key Performance Areas include but are not limited to:

  • Model and provide previous and current information to assist and enable department with reviewing performance
  • Develop and Implement a scorecard for measuring the logistics performance of our operations and suppliers
  • Provide analytical support to Logistics team for brand forecast review and performance improvements
  • Actively challenge data when required
  • Provide insight and analysis as to cause and effect
  • Drive development of and improvements in current reporting processes
  • Analyse and provide recommendations on how customer experience can be enhanced
  • Develop and maintain a suite of accurate reports which covers both internal and external requirements
  • Undertake focused analysis on specific projects
  • Illustrate results, trends or conditions which impact performance


  • Degree and a recognized qualification


  • High performing analyst with minimum 5 years’ experience of building, managing and reporting out of relational databases
  • Logistics and Supply Chain experience is a must
  • Minimum 2 years in a lead role is expected


  • Highly PC literate and advanced in Microsoft Excel, Access, and PowerPoint
  • Able to provide insight and analysis from large amounts of data
  • Able to work across multiple data sources to provide 1 coherent version of the truth
  • Excellent communicator across verbal and written platform
  • Ability to influence through analysis

About Us:

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

Advertised: Arab Standard Time
Application close: Arab Standard Time

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