Assistant Department Manager - Harvey Nichols - Kuwait
Job no: MRF4006
The Avenues Phase 3
Harvey Nichols Kuwait introduces the most exclusive brands to Kuwait. This is the first high end contemporary and luxury department store in Kuwait catering to men's and women's fashion, jewellery, cosmetics, and more.
Harvey Nichols is a customer-centric organisation that invests in staff, offering numerous training to ensure brand-conscious customers receive international standard brand and product information to create an exceptional and personalised customer experience. Harvey Nichols Kuwait is located in the heart of the vibrant Phase 3, Grand Avenue – The Avenues.
You will work with the Department Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will coach and develop new and existing members of staff and deputise for the Sales Manager during periods of absence.
Qualifications & Requirements:
You will have/be:
● PC literate
● At least 3 years' retail experience (ideally at a supervisory level)
● Excellent English language skills, both written and verbal (Arabic language skills would also be an advantage)
● Experience with working in luxury brands
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
Advertised: Arab Standard Time
Application close: Arab Standard Time
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