Warehouse Manager - Logistics-Home Division - Kuwait
Job no: MRF3937
Kuwait Head Office
The Corporate Logistics Team plan, move and control the flow of goods from point of origin to point of consumption across all divisions, markets and brands within Alshaya. Working closely with brand teams to ensure appropriate stock and delivery to store, the team manages a range of complex and diverse activities including shipping, freight, warehouse operations, customs clearance (in-bound and out-bound), compliance and project management.
The Warehouse Manager will ideally be responsible for managing the entire Warehouse operations including the Warehouse teams, visitor controls, safety and security. Receive process and dispatch merchandise to stores.
The below Key Performance Areas include but are not limited to:
Manage a team including workload, motivation, training and appraisals.
. Motivate own team to increase productivity.
. Ensure transparent communication.
. Escalate issues to Line Manager as and when necessary.
. Ensure Supervision and Leadership to the team.
. Inform/guide Employees on performance and company policies and procedures.
. Appraise Employees and monitor performance against set goals. Identify development needs and potential in order to assign appropriate job functions to develop them.
. Follow up on Employee welfare issues.
. Assist in maintaining a clean and well-organised Distribution Center, conducting daily inspection checks of areas.
. Carry out Employee searches on arrival and departure.
. Keep Manager updated on day to day matters.
. Advise on Employee and staffing problems and recommend resourcing levels to Manager.
. Plan and manage the stock take process.
. Provide details of worked hours per task per shift and performance.
. Obtain information from Shipping Department on incoming shipments.
. Plan and co-ordinate weekly and daily work processes with Shift Manager.
. Co-ordinate new launches and necessary allocations with Merchandisers.
. Ensure workload is completed as planned.
Ensure that all Distribution Center Departments receive and process daily picking and store deliveries.
. Co-ordinate processes with Shift Manager.
. Ensure that all controls and checks are in place.
Check that all reports are correct.
. Control operational spend in conjunction with Operation Support Manager/ Distribution Operations Manager.
Co-ordinate stock takes and cycle counts.
. Ensure housekeeping and safety standards are maintained.
. Maintain tight security measures to avoid shrinkage in line with company targets.
Ensure that Employees are trained and familiar with company policies and procedures.
. Maintain strict but fair discipline.
. Promote staff development and conduct regular appraisals.
. Interviews and hire Employees when approved.
Prepare weekly and monthly reports as required.
. Assist in budgeting processes.
. Meet regularly with Merchandisers and other retail departments.
. Provide accurate performance and cost information.
. Secondary School Education; Diploma or higher qualification desirable.
Minimum 6 years Warehouse/ Distribution Center experience at a Supervisory / Management level.
. PC literate
. Communication (English/Arabic)
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
Advertised: Arab Standard Time
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