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Office Messenger - HR Services - Lebanon

Apply now Job no: 2455913
Location: Beirut
Lebanon Head Office

Human Resources

From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business.  HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 120 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That’s what we do.

Role Profile:

Undertake all activities within a department to achieve company objectives in a timely efficient manner.

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

The below Key Performance Areas include but are not limited to:

Collect, process communicates relevant data in a timely manner, prioritising where necessary.

Carry out HR administration and coordinate with Operations/Divisional Managers to ensure compliance with company policy and procedure.

Act as the communication point between divisions HRS.

 Receive PAF, verify information, forward to the concerned department, follow up, actions and file.

 Provide assistance to daily work routine of the Government Relations Manager if required.

 Follow up all labour cases in coordination with the HRS Lawyer. Develop internal and external relationships to benefit the Business. Create and maintain accurate files and reports.

 Receive requisition/visa requests from the concerned department, verify and start the process and follow up.

 File original Passport for processing Residence/Visa, and follow up with Payroll Department.

Handle all department and Employee related queries.

 Maintain the daily duties of the HR and Government Relations by administering the process for the new joiners, active Staff (Renewal) and Leavers.

 Report/submit absconding application to Ministry of Labour and Immigration.

 Ensure the highest possible standards of Customer service both internally externally.

 Act as the first point of contact for one’s own area of responsibility.


 Labour Laws for assigned market


 Excel

 Government laws and company Policies

About Us:

M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

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