Department Manager - Dean & Deluca - Kuwait
Job no: MRF3289
The Avenues Phase 1
Dean & Deluca
Dean & Deluca is a food adventure. Friendly staff members offer tastes of cheeses, charcuterie, olive oils, exotic fruits, breads and pastries, chocolates and Arabic sweets and the restaurant prides itself on attentive, high quality service. The people here at Dean & Deluca don’t just create amazing food and give great service — they create the kind of wonder that stimulates our customers to try new food types and to eat traditional food items made to perfection. If you are looking for a retail or hospitality job that combines brilliant people skills with enthusiasm about food, Dean & Deluca offers a retail environment like no other — uniquely focused on delivering amazing customer experiences and food products with our team of passionate people.
As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service. You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputise for the Store and Assistant Store Manager during periods of absence.
Qualifications & Requirements:
You will have/be:
• At least 3 years' retail experience
• The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed
• Excellent English communication skills (Arabic is an advantage)
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.
As a leading international franchise operator, with nearly 90 of the world’s most recognised
brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality
experiences to millions of customers across the Middle East & North Africa, Russia, Turkey,
Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a
consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering
force in brand franchising, using its exceptional knowledge and experience to expand at
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body
Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently
grown and diversified and today offers customers an unparalleled choice of brands across
multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home
Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people
from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure
destinations, a growing online business and a commitment to delivering great customer
Advertised: Arab Standard Time
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