Job Openings

Technical Support Engineer - IT - Kuwait

Apply now Job no: TSEITKW
Work type: Permanent - Full Time
Location: Shuwaikh
Categories: Various


  • Research and identify solutions to software and hardware.
  • Diagnose and troubleshoot technical issues, including network configuration.
  • Configure/troubleshoot of wireless devices that are used in warehouse.
  • Configure/troubleshoot IP phones
  • Install/Configure/troubleshoot PCs, Laptops, network printers, scanners, projectors
  • Configure/troubleshoot N/w switches, router, Access points, firewall
  • Good Experience of Microsoft Windows Server OS (Windows 2008/2012) installation, upgrades and patches.
  • Manage development, test, production Windows servers, applications and enterprise storage.
  • Knowledge of server build & decommissioning procedures.
  • Experience with Windows clustering, and PowerShell scripting.
  • Antivirus and Patch management.
  • Working knowledge of TCP/IP, SMTP, DHCP and DNS server Management concepts.
  • Working knowledge of Microsoft SQL server.
  • Knowledge of Virtualization technologies (VMware, Hyper-V)
  • Experience on monitoring tools.
  • Incident, Problem and Change Management on a RIM environment and familiar with datacenter operations
  • Conceptual knowledge of Business continuity and DR planning
  • Responsible for testing and deployment of changes into the infrastructure
  • Responsible for documenting all changes to the system environment
  • Good knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. 
  • Coordinate the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures

General Skills:

  • Dynamic, client centric individuals who can manage service delivery with attention to detail
  • Rapid Problem identification and solution delivery.
  • Prioritize and manage several open issues at one time
  • Good interpersonal and communication skills.
  • Work closely with all employees to facilitate communication of goals, objectives and ideas for process improvement of IT Department.
  • Properly escalate unresolved issues to appropriate internal teams.
  • Committed to Quality and Performance Standards.
  • Excellent Time Management Skills.
  • Must be willing to work in shifts

Advertised: Arab Standard Time
Applications close:

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