Department Manager - COS - KSA CP
Job no: 2215519
COS, Collection of Style is for women and men who want high end design and good quality at an affordable price. The modern, stylish and timeless collections are well co-ordinated and easy to combine. Quality and detail is ever present in all areas of the brand from the high level of customer service, to an enjoyable store environment and beautiful packaging.
This is a very exciting time to join COS! Internationally expansion has been aggressive with 20 markets now opened globally in less than six years from initial start of the brand in the UK. The expansion plan for COS will continue globally with a focus on rapid expansion plans across the Middle East.
As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service. You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputise for the Store and Assistant Store Manager during periods of absence.
Qualifications & Requirements:
You will have/be:
• At least 3 years' retail experience
• The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed
• Excellent English communication skills (Arabic is an advantage)
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
Advertised: Arab Standard Time
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