The company is currently expanding its restaurant brand portfolio in the Middle East and is looking for a Business Manager to lead the introduction and further expansion of the famous Italian, “one slice pizza” brand, Spontini. In addition to being a successful restaurant business leader; a pre-requisite for the role is strategic thinking and execution as well as a track record of successful team coaching & development. Ideally an Italian speaker with a track record of managing quick service or casual dining restaurant units, the successful candidate will be a confident communicator who is passionate about growing brands and delivering profit within a competitive environment.
*To be fully accountable for the P&L delivery and growth of the Spontini brand;
*To lead strategic brand development & business planning;
*To lead the brand’s operations team;
*To be responsible for timely delivery of new projects in new markets;
*To be responsible for delivering agreed KPIs – sales, bottom line, customer satisfaction and employee satisfaction;
*To manage the brand’s location strategies;
*To oversee brand, marketing and communication campaigns;
*To provide team development and leadership;
*To share best practices and ensure that they are rolled out in all key performance areas of operations.
*15+ years of experience gained in quick service/fast casual/casual dining restaurant brands (including a minimum of half in senior management positions), with a strong systems, procedures and customer service background;
*Commercially savvy with an entrepreneurial business mind;
*Must be a strong communicator with the ability to comfortably communicate with executive stakeholders;
*Seasoned professional with multi-site / multi-region experience as well as brand development and opening capabilities.
*Italian speaker (a must);
*Mature, energetic, dynamic and charismatic;
*Commercially astute and profit driven;
*An influential, proactive and strong leader;
*A proven track record of delivering success through teamwork;
*An excellent negotiator;
*Comfortable managing complexity;
*Self-confident, presentable and self-motivated.
About M.H. Alshaya
M.H. Alshaya Co. is a leading international franchise operator for over 80 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,500 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 50,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.