Job Openings

IT Business Partner - IT - Kuwait

Apply now Job no: MRF111
Location: Kuwait
Kuwait Head Office


Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions.  The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards. 

Alshaya is a large diversified business – with a store and restaurant network of over 4000 units and head office functions spanning Finance, Merchandising, HR, Operations, Property, IT and many more areas working from the head office in Kuwait. This fast-paced and diverse business environment provides unique challenges. In addition to this is the continued expansion of the business and the need for divisions such as IT to change, develop and stay ahead to better serve both our customers and our internal stakeholders.

Working as an IT Business Partner provides the opportunity for experienced IT Business Partners & IT Business Relationship Managers with at least 3 years experience in a related field to work as internal consultants identifying new solutions and liaising with business leaders to shape ideas into robust Digital, CRM, Omni-Channel and E-Commerce solutions.

We are looking for talented individuals that can drive innovation in Digital Solutions with experience in CRM, E-commerce and mobility working within a fast-paced and demanding environment. You will evaluate and recommend solutions and support project managers in the execution and delivery. You will own the relationships with senior business stakeholders within our diverse business.

With nearly 90 brands operating over multiple countries this is an exciting opportunity to work on diverse digital solutions, CRM, Omni-channel and eCommerce, mobility and social projects on an international scale. If you have the Business Relationship, communication, influencing and team leadership skills to deliver results on a large scale then this role could see you at the forefront of change management for one of the region’s leading retail franchise operators.

About Us:

M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

Advertised: Arab Standard Time
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